Want to join our awesome team for an unforgettable Summer?! With competitive wages and a 10% Performance Incentive Plan, 10 days on 5 days off schedule, affordable staff accommodation, lunch plan and numerous other benefits, River Safari is a fantastic place to spend your Summer and make memories for life.

Please see below for all of our available positions. At the end of the listings you will find an application form link.

Boat and Jeep driver / Wildlife Guide

  • Driving a 40-foot double catamaran powered by an electric motor with up to 30 passengers
  • Driving a 4x4 Jeep with up to 4 passengers
  • Making sure the boat is safe to depart and getting guests ready for the tour
  • Care for guest safety and comfort, including the aesthetic and upkeep of dock infrastructure and equipment
  • Telling historical facts, showing wildlife and explaining the area to guests
  • Supporting other departments (dock, grounds, etc.) in their responsibilities when required in between tours and while waiting for customers
  • Maintaining positive interactions with guests and co-workers throughout the day, including at meal times and during unscheduled periods
  • Participation in on-going “bear aware” & wildlife training provided by River Safari

You should:

  • Have sound judgement, and decision-making skills relevant to outdoor leadership
  • Have experience operating motor boats
  • Be physically fit
  • Be excited about working and living in a small mountain town
  • Be willing and able to become familiar with BC flora & fauna
  • Be comfortable in a dynamic team environment with frequent guest interactions
  • Be well groomed, courteous, honest, and most important, reliable
  • Be flexible and accommodating with your approach to interacting with others
  • Be solution-oriented with a collaborative approach to tasks and relationships

Customer Service Agent

  • Preparing customers for tours
  • Provide guests with appropriate weather/safety clothing and equipment
  • Greeting guests as they enter the dock and answering any questions
  • Help guides prepare their boats and jeeps ready for tour
  • Assist guests onto and off boats
  • Maintain cleanliness of dock
  • Communicate with the Front Desk via radio
  • Organize and store all clothing and safety equipment
  • Assisting with departures and arrivals (catching and securing boats)

Front Desk Agent

  • Completing daily sales report and balance till
  • Follow daily opening and closing procedures
  • Taking payments and completing data entry into Excel Spreadsheet
  • Maintaining a smooth schedule of departures and arrivals for all tours (Boats and Jeeps)
  • Attend to customers by answering the phone and selling safari tours
  • Communicating with guides via radio
  • Helping Customer Service Team prepare guests for their tour
  • Maintain cleanliness on the dock (outside & inside)
  • Maintaining and organized workspace
  • Work effectively with team members maintaining open communication

Personal Assistant

  • Answering incoming phone calls, text messages and emails
  • Organising and attending meetings and ensuring the managers are well prepared for meetings
  • Assist in creating and distributing meeting minutes for the monthly manager’s meetings and other staff meetings
  • Devising/maintaining office systems, including data entry, management and filing
  • Ordering office supplies and carrying out background research and presenting findings of products & equipment
  • Producing documents, briefing papers, reports and presentations
  • Liaising with clients, suppliers and other staff

Marketing and Sales Representative

  • Develop and maintain relationships with other tourist-oriented businesses providing brochures, coupons, posters and giveaways with the goal of creating contacts & business partners
  • Encourage co-marketing in Hotels & Visitors Centers
  • Represent our business, sell our product and proactively convince other companies to collaborate with us
  • Create Facebook and Instagram posts (1-3 times a week) using pictures provided by the photographers
  • Update Website as needed

Skills, qualities and experience required:

  • Creative, Outgoing, Motivated and able to take initiative
  • Very good communication skills
  • Must have valid Driver’s License

Café and Restaurant Server

  • Complete daily opening and closing procedures
  • Process cash and card payments through iPad system
  • Serve food and drinks to guests
  • Clear tables and maintain a clean and presentable workspace
  • Serve customers efficiently with food and drink orders
  • Assist in preparation of cafe and counters before, during and at the end of service
  • Offer customers amazing standards of customer service and care
  • Work effectively and maintain open communication with the kitchen staff

Skills, qualities and experience:

  • Having a friendly and engaging personality, a good communicator, able to work under pressure
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask
  • Be able to work on your feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc
  • An effective, well organised and efficient team player with a strong sense of discipline and urgency
  • Knowledge of till operation and cash handling
  • Trained Barista or with previous catering experience advantageous

Kitchen Hand/ Line & Prep Cook

  • Set up and stocking stations with all necessary supplies
  • Prepare food for service (e.g. chopping vegetables and preparing sauces)
  • Cook menu items in cooperation with the rest of the kitchen staff
  • Answer, report and follow Lead Hand instructions
  • Clean up station and take care of leftover food
  • Stock inventory appropriately
  • Ensure that group food comes out simultaneously, in high quality and in a timely fashion
  • Comply with nutrition and sanitation regulations and safety standards
  • Maintain a positive and professional approach with coworkers and customers

Skills, qualities and experience:

  • Proven cooking experience, including experience as a line chef, restaurant cook or prep cook (an asset but not required)
  • Accuracy and speed in executing assigned tasks
  • Familiar with industry’s best practices

Janitor/Cleaner

  • General duties: Clean windows, sweep outside dock and ramp, mop in photo and life jacket tent when raining, sweep and mop inside, wipe surfaces, clean up after groups, clean chairs and stools, empty garbage bins, vacuum window sills
  • Bathrooms (especially before and after large bus groups): Clean toilets, restock toilet paper and hand towels, clean mirrors, sweep and mop floors, empty garbage bins, wipe surfaces and clean basins
  • Kitchen: Sweep and mop floors, empty garbage bins
  • Coffee Station (Please help cafe when groups are in): Coffee and hot water full, restock teas and sugar, check milk and cream levels, refill drinking water
  • Fire box: Restock fire wood (shared job with grounds crew), Keep fire burning and regulate temperature, when cold or raining always be sure the fire is burning for guests
  • Staff room: Sweep and mop regularly, Keep tidy

Photography Green Screen/Sales

  • Green screen Photography: Taking fun pictures of guests and placing them in exciting backgrounds to create great memories by ensuring passionate, competent and efficient service is provided at all times with a high level of sales & customer service
  • Editing: Have experience with cameras and editing softwares, such as Photoshop
  • Photography Sales
  • Wildlife photography: Produce images of animals and birds in their natural environments and the breathtaking scenery (lake, mountains, glaciers, waterfall, etc.)

Mechanic

  • Conduct vehicle, jet boats & electric motors inspections
  • Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately
  • Inspecting vehicle computer and electronic systems to repair, maintain and upgrade
  • Conducting routine maintenance work aiming to vehicle functionality and longevity
  • Utilize the latest in diagnostic equipment to accurately pinpoint vehicle issues
  • Supporting other departments (dock, grounds, construction, etc.) in their responsibilities when required

Grounds Maintenance and Construction

  • Assist with any construction or workshop related jobs
  • Jeep Parking area: Keep tidy, Clear of rubbish and Pressure wash dust and weeds away
  • Trim, water and fertilise plants
  • Light Mosquito coils & look after any other mosquito
  • Stock firewood at house and dock
  • Sweep Driveways and Parking Lot (needs a lot of attention in this busy period)
  • Tidy around workshop, between building and work sites
  • Pressure Washing Station: Spray down area to keep sand and weeds away
  • Entrance & Ramp: Sweep entrance (flowers are always falling so a constant job)
  • Collect rubbish around the whole property

Grounds, Workshop and Construction Coordinator

  • Organize and coordinate building projects
  • Oversee the work quality of grounds, workshop and construction personnel who are performing the physical labor
  • Ensuring work crews meet building deadlines
  • Report back to management about the progress of the projets and/or any issues

Skills, qualities and experience:

  • Degree Field: Construction science, building science, construction engineering, or other related field
  • 2 to 5 years or more of construction experience
  • Key skills: Analytical, communication, time-management, decision-making, and managerial skills; ability to use project management software

WANT TO APPLY? AWESOME, PLEASE FILL OUT THIS APPLICATION FORM

NOTE - SAVE THE FORM TO YOUR COMPUTER, FILL IT IN AND SAVE IT AGAIN, THEN ATTACH THAT TO YOUR EMAIL.

IF YOU CLICK THE LINK, FILL IT IN DIRECTLY THEN SAVE IT, THE FORM WILL BE BLANK WHEN WE RECEIVE IT.